Elite RV Service & Repair LLC

4135 County Road 34 Unit B & C, Platteville

4.8 114 reviews

• Stepehen Holley ★★★★★ 5 months ago
  I am more than satisfied with Tracy and Elite RV. I lost electricity on my camper trailer on the first day of a camping trip. When I tried scheduling a repair most shops couldn't help for well over two months. Tracy squeezed me in … More the next day and not only fixed the electrical problems but also replaced brakes, bearings, fixed roof, fixed awning, and checked all systems repairing as needed. As promised my camper was ready in 4 days. This is my first experience with an RV repair shop that I can recommend excellent service and pricing!
• Kerry Hayes ★★★★★ 6 months ago
  While traveling through Colorado I had some service issues with my Sprinter-based RV. When everyone else was telling me how booked out they were Tracy took my vehicle in and fixed my water pump...SAME DAY!!! He was also very generous with … More cost and helping me find an alignment shop. Thank you Tracy for putting such a high priority on customer service!
• Heather Dickinson ★★★★★ 6 months ago
  We traveled from Wisconsin to Colorado & the first grocery stop on our epic vacation ended with our slide out popping all the screws out & us not being able to slide it back in. We needed help. Two places were just too busy & … More wouldn’t be able to help us until Monday (it’s Friday & we were stranded in a grocery store parking lot in 90º heat) which would have thrown everything out of whack. Elite RV was busy on a Friday afternoon, as well, but had the best service technician willing to talk us through what we needed to do to get back on the road! He saved our vacation! Thank you!
• Rex Rhoden ★★★★★ 7 months ago
  Purchased a 2nd AC to be installed on our Travel Trailer thru the dealer, but when the parts arrived they quoted me an install date of some time in August. With 1 unit and a 38ft trailer, that wasn’t going to cut it! Called around and … More another dealer referred me to Elite. I gave them a call and Tracy was extremely helpful in doing everything he could to get me scheduled quickly. When they completed the install and we went to pick up our trailer, David backed our trailer in the shop so we could see the repairs and test the AC before we left. This in its self was a big plus for me because what dealers would do that for you? None.
  Big shout out to Tracy, David and Casper for saving our 2 week camping trip so we didn’t have to sweat during the daytime. It’s currently 88 outside and it’s a nice 72 inside the trailer! Appreciate the helpfulness and most importantly the professional work and I will definitely be back for needed repairs and maintenance!
• Aaron Haddox ★★★★★ 8 months ago
  Small business at its finest. 2 hours before a scheduled camping trip, we discovered a serious LP gas leak coming from a stove/oven that had just received recall work by Camping World. Camping world had no availability to help but referred … More me to Elite RV. The owner called me and got me in for an appointment immediately, even though they themselves were slammed. When I got there, each employee came out and introduced themselves with a handshake and immediately got to work. They discovered the stove itself was leaking and could not be repaired. However, they took the time to cap the line to allow me and my family to continue on our camping trip and still be able to utilize all other LP Gas equipment on the trailer. In the end, they refused to accept payment and only wanted to get me back on the road. I was told they too can perform warranty work and asked me to keep them in mind if I needed work done down the road. Warranty work at Camping World is a nightmare. I will 100% bring my travel trailer here for any work I need done in the future, which if you own an RV, you know is an absolute certainty. Thank you so much for saving our trip. You have a customer for life.
• Juanita Stockwell-Carlson ★★★★★ 8 months ago
  Hands down, these guys came in clutch to fix my AC, anti-theft alarm, service furnace, roof fan vent cover, and reseal joints where paint has cracked to ensure protection from water damage on my 2005 Lazy Daze 30' Class C Motorhome. … More
  We are becoming part of the "Home is where we park it" Coven, so time is of the essence to make sure all our systems in an RV that's almost 20 years old can be daunting!
  However, these guys got me in and taken care of and went above and beyond to do the job right!
  Thanks again, David, for the quick call back and the extra work you did! It's much appreciated!
  "Lazy Daze Life" made easier by Elite RV Service! 😍😎🥰
• Nick Hill ★★★★★ a year ago
  Tracy with Elite is awesome and I can’t thank him enough! I was suppose to leave on Thursday to meet my family on an annual camping trip that we started last year and at the last min on the same day (poor planning on my part) I called and … More Tracy made availability in his busy schedule. He could have told me he was out at least a week, like all other shops were but he did not. Unfortunately, the family does not get to see each other very often, so these trips once a year are priceless. I never really understood the RV industry because all the big name shops have been 6-8 months out for any RV issues unless you purchased from that store. After finding out that Elite can do warranty work on my trailer, I only plan on using their services In the future. Thank you again Tracy for making sure I got to attend my annual trip!
  Nick
• Matt Fudge ★★★★★ a year ago
  Dave took my call and walked me through an issue with my travel trailer. I had some problems with my batteries and charging system. He immediately stepped into action with how to proceed. I did what he suggested and it worked great. He … More even was willing to fit me in the day before we were leaving for a 5 day trip if it didn’t work. As a business owner myself, I appreciate this kind of professional courtesy. I will be using them again for sure.
• Jeff Klein ★★★★★ a year ago
  Great guys, great service, and very fair prices. They got me in to dewinterize and perform a small repair job a week before a camping trip we were trying to take. It was their busy season and they had a lot of work to do, but happily … More squeezed me in. They were so good to work with! Thanks Elite RV team!
• Morgan Miholics ★★★★★ a year ago
  I’m on a cross country trip and this was the only local business that was able and willing to change out a switch on my camper and get me on my way the very same day. Tracy provided the most wonderful and stress free experience I ever could … More have asked for! This business is top notch and loves their military members! I highly recommend using them for any of your RV needs. Very reasonably priced and incredible fast service! Thank you so much!!
• Gene Kraning ★★★★★ a year ago
  I was staying in my camper while my wood floors in my house were being refurbished. It was cold and the furnace in my camper went out.
  They were very busy , but said to bring it to them and would try to get it repaired so I would be able … More to have heat.
  I can't thank them enough for helping me. Great people and very capable! I would recommend them highly.!!
• D Davis ★★★★★ 2 years ago
  Awesome! Friendly! Hardworking! Fast! There is a reason the are down from camping world. You can wait months at camping world, here you will get work done. Camping world would not lift a finger to help with their installation. Here we … More found help. Can't say enough good. Bless you! Prayers for you to have an abundance of business, but always the same fast emergency service!
• Jimmy B ★★★★★ 3 years ago
  So glad I found this place. Other RV service centers didn’t give me the time of day. Tracy works fast and takes the time to explain things in a way you understand. I’ll be a loyal customer for a long time. This place is easy on and … More easy off Highway 25 (Mead Exit). Very grateful to have found Elite RV
• Jason Schlenker ★★★★★ 3 years ago
  Tracy is awesome, took the time to hear my service issues and came with a reasonable strategy to problem solve. Tracy fixed my 5th wheel in 1.5 hours and I was able to be back on the road. Tracy really knows his stuff and will take the … More time to get your RV or trailer back in service. I would highly recommend Tracy to anyone with an RV or trailer and I will definitely be back for all my RV needs as well as recommending him to anyone I know who has an RV/camper or trailer.
• Matthew W ★★★★★ 3 years ago
  Tracy is awesome!!! Really knows his stuff, super professional, very easy to get to off I-25. Called with a VERY last minute water leak issue and knew the chances would be slim to none that he could get me in... sorry, not the case. … More He offered to have me swing the shop and that he would just fix it while I waited... totally came through for me in a huge way. Very much appreciated!!!
  Did I mention that if you have an extended warranty on your camper but dread dealing with the wait times and hassle of the big box stores, he can handle all of it through your extended warranty? Yep!
  He’s got my business from here on out and will recommend him to everyone...
• Nally Hernandez ★★★★★ 3 years ago
  Thanks so much to Craig & the team at Elite RV Repair & Service for squeezing us in & resolving our issue quickly, even though they were back logged for weeks, just to ensure we had a safe trip.
  Elite RV Repair & Service … More went above & beyond to prioritize our family’s safety, comfort & peace of mind. Thank you again & we highly recommend their services to anyone considering them.
  Sincerely,
  Andrew Woltje
• ElaineDumler1 ★★★★★ 3 years ago
  Anyone who owns any RV, travel trailer, or camper, knows what a nightmare it is to try and get repairs done reasonably, and within a respectable time frame! Most places you feel like you have to give up your RV for the entire season! If … More you live in Colorado, you HAVE to know about Elite RV in Mead (just one exit north of Camping World/Longmont). We met Tracy at the RV show and had a great chat. We returned from a camping trip on Memorial Day because we discovered we had a leak in the hoses going to the toilet. We needed it fixed right now. Camping World was weeks into scheduling so we called Elite. He said his mobile techs were out but if we brought it in, he'd be glad to look at it...so we did. He diagnosed the problem (a valve) and we figured we'd have to leave it and come back another day to pick it up. NOPE! He fixed it right then and there along with securing the shower sprayer support...all for less than a single hour of labor charges at Camping World...including the parts! He doesn't up charge the parts either. We were extremely impressed and he explained everything so we really trusted him. Elite RV will be our repair shop from here on!
• ElaineDumler1 . ★★★★★ 3 years ago
  Anyone who owns any RV, travel trailer, or camper, knows what a nightmare it is to try and get repairs done reasonably, and within a respectable time frame! Most places you feel like you have to give up your RV for the entire season! If … More you live in Colorado, you HAVE to know about Elite RV in Mead (just one exit north of Camping World/Longmont). We met Tracy at the RV show and had a great chat. We returned from a camping trip on Memorial Day because we discovered we had a leak in the hoses going to the toilet. We needed it fixed right now. Camping World was weeks into scheduling so we called Elite. He said his mobile techs were out but if we brought it in, he'd be glad to look at it...so we did. He diagnosed the problem (a valve) and we figured we'd have to leave it and come back another day to pick it up. NOPE! He fixed it right then and there along with securing the shower sprayer support...all for less than a single hour of labor charges at Camping World...including the parts! He doesn't up charge the parts either. We were extremely impressed and he explained everything so we really trusted him. Elite RV will be our repair shop from here on!
• Greta Garbo ★★★★★ 3 years ago
  Tracy was personable, dropped what he was doing to greet us, looked at our RV quickly, and fixed the issues fast. Best service ever! Thank you!
• Amanda Wilmoth ★★★★★ 3 years ago
  I am so happy we came across a recommendation for Tracy awhile back. He is so very professional, yet personable and really goes above and beyond. We are new TT owners with lots of questions and he is always patient and helpful. Furthermore, … More we ran into a couple issues with our new (to us) camper and he fixed them very timely! He also works with our Good Sam warranty, if we should ever need to utilize that! We will always recommend him to anyone who needs anything done to their RV! I cant say enough good things about him!
• jackie farley ★★★★★ 3 years ago
  Had a good feeling about Tracy from the beginning and he did not disappoint. We brought him a big job and he rose to the challenge with respect, professionalism, integrity, tenacity and craftsmanship you don't find very often anymore. … More Definitely the right guy for the job. Customers for life, telling everybody.
• Abigail Chaffin ★★★★★ 3 years ago
  I was trying to get home quickly and had trouble with a Uhual plug. We called many people but elite RV was the only ones who could help us. The super friendly and helpful guy was able to get us on the road quickly. Would 11/10 recommend. … More
• Kaylee Irwin ★★★★★ 3 years ago
  I just really wanted to write another review, even though my husband just posted one. Tracy is amazing! He really spent the time helping my husband out today to get our heater back up and running! Highly recommend! Thank you.
• Chad Doyle ★★★★★ 3 years ago
  Tracey was awesome, he was booked for the next 3 weeks and our heater went out last night but he literally spent all day on the phone with me walking me through step by step on how to get it fixed! Glad to say with his help we are back … More up and running and couldn’t have done it without all his help! I know he didn’t have to take the time to do that and I think it goes to show his customer service comes first! I’d highly recommend this company and especially recommend Tracey. Thank you.
• Rodger Marjama ★★★★★ 3 years ago
  Gave good helps over the phone to get locked-up trailer brakes working. No charge even. That is exceptional these days. 5 Stars from us!
• Anthony Cedrone ★★★★★ 3 years ago
  Tracy is a true professional. He is very good at what he does. He knows everything there is to know about RVs and provides top notch customer service. Very good experience and I would highly recommend to anyone looking for a more personal … More experience than a large company for service.